LATEST NEWS

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QUARTERLY-BULLETIN EPIDEMIOLOGY-October to December 2024

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UPDATES ON MPOX

UPCOMING EVENTS

7 days ago

St. Jago Park Health Centre Received Medical Equipment from VM Foundation

Kingston, Jamaica, February 14, 2025: The VM Foundation generously donated a range of medical equipment to the St. Jago Park Health...

Feb 11

SERHA Addresses Unauthorized Patient Recordings at Linstead Hospital andReinforces Commitment to Privacy

The South East Regional Health Authority (SERHA) is aware of unauthorized video recordings of patients, taken by a family member who was...

Feb 7

SERHA Addresses Statement by JACDEN Regarding the Procurement of Janitorial and Portering Services at its Facilities

Kingston, Jamaica, February 7, 2025: The South East Regional Health Authority (SERHA) wishes to address a recent statement issued to the...

Feb 4

SERHA Recognizes World Cancer Day

Kingston, Jamaica, February 4, 2025 – As the world unites to observe World Cancer Day on February 4, the South East Regional Health...

Jan 30

SERHA Addresses False Claims Regarding Neurosurgical Drill Purchase

Kingston, Jamaica. Thursday, January 30, 2025: The South East Regional Health Authority (SERHA) categorically rejects the misleading and...

Jan 29

Temporary Telephone Numbers for SERHA’s Hospitals

Kingston, Jamaica. Wednesday. January 29, 2025: The South East Regional Health Authority (SERHA) wishes to advise the public that, due to...

Jan 28

14 Children Receive Life-Saving Heart Surgeries

Dr. Sherard Little, Cardiac Surgeon (left), Bustamante Hospital for Children, and Dr. Vinay Bhadwar, Cardiac Surgeon (left), Health...

Jan 18

Kingston Public Hospital Reports on Tragic Death of 75-Year-Old Male Patient

Kingston, Jamaica. The management of the Kingston Public Hospital (KPH) regrets to inform the public of the tragic passing of a...

INFRASTRUCTRUAL DEVELOPMENTS 2024

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SPECIALIST HOSPITALS

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Bustamante Hospital for Children (BHC)

Bustamante Hospital for Children is the only specialist children's hospital in the English speaking Caribbean and caters to patients from birth to 12 years, providing a comprehensive range of diagnostic, preventative, curative, rehabilitative and ambulatory services offered in paediatric medical and surgical specialties and sub-specialties.

Statutary Regulations

See all of our publications on Regulations and policies here!

STAFF ORDER FOR PUBLIC SERVICE

NATIONAL HEALTH SERVICES ACT

RHA HR POLICIES & PROCEDURE

FAA ACT

PROTECTED DISCLOSURE PROCEDURAL GUIDELINES

PUBLIC HEALTH SECTORAL PRESENTATION

NHS ACT MANAGEMENT SCHEME

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Health Links & Partners

CUSTOMER SERVICE

Customer service is an integral part of health care service delivery. Patient care is our core responsibility and we take that responsibility very seriously.

We pledge to continue to implement systems to improve patient satisfaction and the standard of customer service we offer to our patients.

MY CUSTOMER RIGHTS

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Meet Alicia Palmer, a former patient at Victoria Jubilee Hospital, who shares her positive experience in the maternal ward. She praised the approachable staff who delivered exceptional care and ensured all her questions were answered with compassion. 💙 #PatientExperience #VictoriaJubileeHospital @themohwgovjm @wrhagovjm @mohnerha @southernregionalhealth

"🎉 The Princess Margaret Hospital (PMH) is celebrating 70 years of excellence! Join us on Sunday, February 23, 2025, as we mark this milestone under the theme Celebrating the Past and Embracing the Future. The official celebration will begin with a church service at Christ Chapel United Pentecostal Church, Morant Bay. Let’s come together to honor this remarkable legacy and look forward to the future of healthcare! #PMH70 #CelebratingThePast #EmbracingTheFuture

❤️ A heartfelt testimonial from one of our valued patients, highlighting the compassionate care and support she received at Linstead Hospital.
#patienttestimonial #LinsteadHospital #serhajamaica

Another amazing Sigma Run in the books! How did you challenge yourself this year? #SigmaRun2025 #RunForACause #TeamSERHA

Team SERHA was out in full support at the 27th Annual Sigma Run! 🏃‍♀️🏃‍♂️#SigmaRun #SERHA #SupportingOurHealthcare

Team SERHA showed up in full force to support the 27th annual Sigma Run! 🏃‍♀️🏃‍♂️ We’re proud to rally behind this cause as two of our facilities—Sir John Golding Rehabilitation Centre and Kingston Public Hospital—are beneficiaries of this year’s event. #TeamSERHA #SigmaRun2025 #Healthcare

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South East Regional Health Authority

People Caring for People

Regional Office
2nd Floor, The Towers,
25 Dominica Drive,
Kingston 5

Send your complaint or commendation to patientcare@serha.gov.jm