The South East Regional Health Authority (SERHA) is aware of unauthorized video recordings of patients, taken by a family member who was admitted at the Linstead Hospital, currently circulating on TikTok. We recognize that this incident may have caused distress to those affected, and we extend our deepest apologies to any patient who feels their trust was violated.
At SERHA, the privacy and confidentiality of our patients are of the utmost importance.
This breach of protocol is a serious violation of patient rights and undermines our
long-standing commitment to safeguarding the confidentiality and dignity of every
individual who seeks medical care at our facilities.
SERHA assures the public, our patients, and their families that this matter is being taken
seriously. The organization has reinforced its internal protocols regarding the use of
electronic devices within our facilities by posting signage in critical areas, and
reminding employees of the device usage protocol.
Furthermore, the management of SERHA reminds all staff members of the importance
of maintaining strict patient confidentiality. We also encourage patients and their
families to report any concerns they may have to the Patient Affairs Department at the
institution.
SERHA remains committed to upholding the highest standards of patient care and
confidentiality in all aspects of our operations.
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